Privacy Policy

Rete Mobile Italia ("we," "us," or "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal data when you use our online platform and related services. We operate in full compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact information such as name, address, and telephone number;
• Identification and demographic data;
• Usage data including details of visits to our site, such as traffic data, location data, and other communication data;
• Technical data including IP address, browser type, and operating system;
• Customer support interactions and network service usage details.

2. How We Use Your Information

Your personal data is used for the following purposes:

• To provide and optimize our telecommunications services, including mobile internet coverage and network improvements;
• To manage customer accounts and provide customer support;
• To communicate updates related to our services and respond to inquiries;
• To comply with legal obligations and regulatory requirements;
• For internal analysis to improve service performance and enhance user experience.

3. Lawful Basis for Processing

We process personal data based on the following lawful grounds:

• Performance of a contract to which you are a party or to take steps at your request before entering into a contract;
• Compliance with legal obligations;
• Legitimate interests pursued by us, such as service improvement and fraud prevention;
• Consent, where applicable.

4. Data Sharing and Disclosure

We do not sell or rent personal data to third parties. However, we may share data with trusted service providers and partners who support our business operations, under strict confidentiality agreements and in compliance with data protection laws. We may also disclose personal information if required by law or to protect the rights and safety of our company, users, or others.

5. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data and obtain a copy;
• Request correction or rectification of inaccurate or incomplete data;
• Request erasure of your personal data where lawful;
• Object to or restrict the processing of your data;
• Request portability of your personal data;
• Withdraw consent at any time where processing is based on consent;
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us in writing at our registered address.

8. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security protocols are regularly reviewed and updated according to industry standards.

9. Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyze site usage, and support advertising efforts. You can manage cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in legal requirements or our practices. Updates will be posted on our site with the revised version available for your review.

11. Contact Information

If you have any questions or concerns about this privacy policy or our data practices, you can contact us by mail at:

We are dedicated to ensuring the privacy and security of your personal data and appreciate your trust in our services.